from Orlando, FL United States
My order was on back order when purchased. This was never communicated to me. It was a xmas gift and did not arrive for xmas. I followed up w/ a phonecall to see why it was never delivered. This is when I found out it was on back order. I was promised it would ship out the following week. It didnt ship for at least two more weeks with no notification of another delay. Additionally When I called I changed the shipping address. The medallion was still shipped to the original address which was the wrong location. Extremely poor customer service.